Stuart Halloway, Founder of Cognitect
I am running closely the support team at my company today and the number of findings you get about software and people interactions is incredible. I first didn’t like the position at all, but I was not really understanding what was happening. The evolution of a system with your business is very complex and interesting with tons of knowledge to take on for future products.
"If you don’t know where you are going, you might wind up someplace else"
"Weak science is stronger than strong tools"
Problem statements; steps you took, what you expected, what actually happened